Trade.com is well regulated, with a superb selection of tradable assets
and asset classes, fast withdrawal times and some negative user feedback.


General

Broker:
Trade.com
Company Name:
TCL Ltd
Founded:
2009
Regulator:
CySEC
Platform:
WebTrader, MetaTrader 4, MetaTrader 5
Payment Methods:
Credit Cards (Visa/MasterCard/Maestro), Skrill, Neteller, Sofort, Giropay, Ideal, P24, EPS, Bank Wire (SEPA/Swifts), Ingenico (Bank Wire)
HQ:
Cyprus
Phone Support:
+35722008069
Publicly Listed:
No
Trust Score:
 
4.6/5
91/100

Features

Min. Deposit:
$100
EURUSD Spread:
As low as 1 pip
Average Spread:
As low as 1 pip
Leverage:
Up to 1:300 for Pro Accounts
US Clients:
No
Dealing Desk:
Yes
Web Trading:
Yes
Managed Accounts:
No
Withdrawal Process Time:
24 hours
Fees:
Spreads, roll overs/swats, inactivity fee.

Pros:

- Fully regulated
- Fast withdraw time
- Customer support
- Free one on one trading
- Free edu center.

Cons:

- No Managed Accounts
- Does not accept US traders


Trade.com

Founded in 2009, Trade.com is an online Forex/CFD brokerage based, regulated and licensed in Cyprus. While at first glance the brokerage seems to be a fair and honest operation, digging up some user feedback on it will unearth some unsettling details.

There was apparently at least one person, who took advantage of a slip-up on the  part of the broker regarding its liquidity provider on crypto CFDs. This person amassed profits totaling more than EUR 350k, in an allegedly legal way. Trade.com never paid this person his profits.

In addition to this incident, other people have apparently complained about having had their profit withdrawals denied by the operation.

It also later transpired that most of these people were in fact able to recoup their profits, with the exception of the mentioned  person who built up too large a “hoard” to be let off the hook.

The corporate entity behind the Trade.com brand is Trade Capital Markets. For some reason, in the documents provided to us by the brokerage, the corporate entity is designated TCM Ltd.

Trade.com Website Screenshot

The address of the company is 148 Strovolos Avenue , 1st floor, Strovolos, CY 2048, Nicosia, Cyprus.

As mentioned, the broker is licensed and regulated by CySEC. Its license number is 227/14, which makes it clear that it was issued in 2014. That raises the question: under what type of license did the broker operate between 2009 and 2014?

Its CySEC license makes Trade.com MiFID-compliant. What that means for the operation is that it can peddle its services legally in most of the EEA. There are a handful of countries where such financial services are expressly banned however.

Trade.com does not accept traders from the US either.

What is the unique selling angle of the operation? Why should you sign up?

Trade.com is focused on trader education and on the provision of an extensive range of trading tools. This is the extra value the broker delivers.

The economic calendar is great for those looking to mix some sound fundamentals into their technical analysis. The calendar even comes with a handy volatility assessment gauge, which provides early warning concerning the waves the featured event is likely to cause in the markets.

Daily pre-session overviews are also offered through the Market Outlook feature.

The Education Centre covers just about every angle of trading. It is designed to benefit everyone from beginners to advanced traders. There is however a dedicated beginners’ course, which takes new traders through the paces of the basics, all the way to winning strategies.

The MT4 course is a sort of introduction to the ins and outs of the trading platform. Everything in the Education Centre is available in a handy video format.

Advanced charting is a major draw as well, though it is hardly unique. MT4 is superb for this purpose, and all brokers supporting this trading platform offer such charting capabilities.

Trade.com Account Types

The broker offers 5 different account types, all focused on CFDs. The most basic of these is the Micro Account.

The minimum required deposit for this account type is just $100. For that money, traders get spreads starting from 0.3 pips on Gold and 3 pips on major currency pairs. All this is a bit steep…

The Micro account features desktop as well as mobile trading, as well as 24h customer service and that’s about it.

To kick things up a notch, traders can make a deposit of $1,000 (which is indeed quite the leap from the $100 of the Micro Account).

The Silver account features better spreads and more extra features. On Gold, its spreads start from 0.6 pips. On major currency pairs, the spreads start from 1.9 pips.

This account type offers daily analysis as well as access to dedicated account managers. Since this is a dealing desk broker, we will have to advise against making use of the services of these managers.

The Gold account features a minimum deposit requirement of $10,000. The spreads are better still with this account type. For Gold, they start from just 0.56 pips. On major currency pairs, the minimum spread is 1.5 pips.

In addition to the features offered by the Silver Account, the Gold Account provides premium daily analysis. Access to Trading Central is also part of the Gold package.

Those who want more still, might find the Platinum account an attractive option. This account type offers access to the full suite of special features supported by the broker. What that means is that in addition to everything delivered by the Gold Account, the Platinum one features premium customer support too.

Of course, the spreads are even more attractive on this account.

The Exclusive Account offers by far the best trading conditions. With a minimum deposit of $100,000, this account type covers all the extra features and more.

Spreads on Gold start from as little as 0.4 pips. On major currency pairs, the minimum spread is 1 pip.

The absolute maximum available leverage on all these accounts is 1:300 for professional accounts.

Trade.com Market Coverage

The tradable asset selection offered by the broker is quite superb. Scores of major-, minor- and exotic currency pairs are supported, together with cryptocurrencies, bonds, stocks, indices, commodities and ETFs.

As far as cryptocurrencies go, the official Trade.com website does not list any actual pairs. What is clear however is that regardless what crypto pairs are supported, the broker does not actually sell any cryptos to its users. Whatever trading happens, it happens through CFDs, which are derivatives that offer a way to speculate on the value of an underlying asset.

Trade.com Deposits and Withdrawals

The broker accepts credit cards, wire transfer, Skrill, Neteller and WebMoney, GiroPay and Sofort,

 

Platform & Tools

FeatureTrade.com
Virtual Trading(Demo)
Desktop Platform (Windows)
Desktop Platform (Mac)
Web Platform
Social Trading / Copy Trading
Proprietary
MetaTrader 4 (MT4)
MetaTrader 5 (MT5)
cTrader
Currenex
ZuluTrade
MirrorTrader
Charting - Drawing Tools(Total)
Charting - Indicators / Studies (Total)
Watchlists
Order Type - Trailing Stop

Trade.com's trading platform selection is fairly standard, yet at the same time very re-assuring. It covers all the needs beginner and advanced traders may have in this regard.

The WebTrader is for those who cannot download and install software for some reason. At a few clicks, it lands traders right in the midst of the action, requiring nothing more than a web browser. It still delivers most of the features and functionality of MT4.

MT4 is the gold standard platform-wise. Its popularity is a direct consequence of its capabilities and functionality.

Through MT4, traders can access multiple products, such as: commodities, bonds, stocks, indices, CFDs as well as FX pairs.

The charting and analysis capabilities of MT4 are unparalleled. There are scores of technical indicators included in the downloadable version and more can be added any time.

Traders are free to fully customize their MT4 trading environment. Automated trading through EAs is also available.

MT5 used to be available for the trading of US ETFs. Nowadays, ETFs of any type can only be treaded via the Webtrader. The ETF section includes commodity ETFs, financial ETFs etc.

As far as additional tools are concerned, the broker offers an Economic Calendar, as well as access to Trading Central. Information pertaining to CFD expiration and weekly rollovers is also furnished, together with an FAQ section for WebTrader.

 Trading Central access carries numerous benefits. Users gain an insight into top-level, international market analysis, and to all the popular CFD trading instruments.

Trading Central plugs seamlessly into MetaTrader platforms.

Trade.com MT4 Screenshot

Asset Classes

The tradable asset selection offered by the broker is quite superb. Scores of major-, minor- and exotic currency pairs are supported, together with cryptocurrencies, bonds, stocks, indices, commodities and ETFs.

As far as cryptocurrencies go, the broker does not actually sell any such assets to its users. Whatever trading happens, it happens through CFDs, which are derivatives that offer a way to speculate on the value of an underlying asset.

The range of supported cryptos is impressive: bitcoin, Bitcoin Cash, Ethereum, Dash and Litecoin can all be traded. The maximum leverage on these assets is 1:2. All of them come in special weekly versions too, which make separate assets from the regular pairs.

As usual, the stocks category is the largest and most diverse. Stocks are listed in separate categories by country. The actual selection is different on WebTrader and MT4. Leverage runs the 1:5 to 1:10 scale.

The tradable commodities section is impressive on both platforms. Besides the usual assets such and gold and oil, an impressive number of agricultural and industrial commodities are also covered.

From sugar, wheat, coffee and zinc, to soybean and palladium, everything is fair game.

Most of these assets, including the indices, are traded through CFDs.

Commission & Fees

The broker charges traders spreads on all their trades. The actual size of the spread depends on the traded asset.

On Forex majors, spreads start from 3 pips. By major, you should understand the EUR/USD pair. For minors and exotics, the spreads are obviously higher.

On Cryptos on the other hand, you are looking at a spread of 120 USD on the BTC/USD pair - which is surprisingly not even particularly steep, considering the overall volatility of the crypto markets.

On commodities, spreads once again reflect the price and the volatility, On Brent oil, they can be as little as USD 0.06.

In addition to the spread, the broker also charges an overnight swap and various conversion fees, if/as needed.

An Inactivity Fee is also part of the picture. This fee only concerns traders who fail to access their accounts for more than 90 days. In its basic form, this is a monthly, reoccurring fee. Traders who do not access their accounts for 12 months, pay an additional, yearly Inactivity Fee.

The broker does not charge anything on trader deposits/withdrawals.

Research & Education

FeatureTrade.com
Daily Market Commentary
Forex News
AutoChartist
Trading Central (Recognia)
Delkos Research
Acuity Trading
Social Sentiment - Currency Pairs
Client Webinars
Client Webinars (Archived)
Videos - Beginner Trading Videos
Economic Calendar
Calendar Includes Forexcasts
Economic News Sentiment
Trade Ideas - Backtesting

The Education Center offered by Trade.com can only be accessed by registered users. This section covers what one would expect by-and-large.

It has a section on MT4, which contains a series of tutorials, covering everything one needs to know about the trading platform. This means video tutorials on installation, order types, technical indicators etc.

Actual trading tutorials and strategies are also covered in the Education Center.

Customer Service

The Trade.com support staff can be contacted via a Live Chat feature. There is also a support email address available: support@trade,com. Support is only available during the week, from Monday to Friday.

Mobile Trading

FeatureTrade.com
Android App
Apple App
Charting - Draw Trend Lines
Charting - Can Turn Horizontally
Charting - Technical Studies/Indicators
Watchlist - Syncing
Trading - Forex
Trading - CFDs
Alerts - Basic Fields

Trade.com features mobile apps covering iOS as well as Android devices. Both apps look great and deliver on the functionality front. The iOS app has a rather low user rating at the AppStore though.

There are indeed some issues with the app: one user has reported that as soon as he opens more positions than the scrollable space on the screen allows, the app begins to jump around, becoming uncontrollable.

While the rating of the Android app is slightly better, there are some issues with that too, with some open positions allegedly disappearing and weird charges being leveled here and there.

Conclusion

Despite some negative user feedback, the brokerage is fully regulated in several jurisdictions. It boasts some fast withdrawal times and it offers free one-on-one trading.

It also features a superb selection of tradable assets and asset classes. Its trading platforms are nothing to sneeze at either. Its Education Centre is massive and it delivers information in an easy-to-digest form.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 71.36 % of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

James West

Editor

Having started his online career back in 2005, over the years, James has written for scores of websites, covering online poker, eSports, Forex trading, binary options, and digital ledger technology...continued

Comments on Trade.com

Your email address will not be published. Required fields are marked *