- Social Trading Available
- MetaTrader 4 Support
- Excellent Support
- Charges inactivity fee
Tradeo is a fairly run-of-the-mill Forex/CFD brokerage, currently based in Cyprus, with a rather murky background for several reasons.
First off, Tradeo seems to have been around the regulatory block a few times already. It used to be regulated by Belize’s IFSC for a while, but that is no longer the case. Also, its offices used to be in Bulgaria, but that does not seem to be the case anymore either.
Having been around for a fair amount of time, the broker has accrued quite a bit of relevant user feedback. Unfortunately, this feedback is not exactly favorable in most cases. Some people still like what Tradeo.com offers, however.
What do traders like about Tradeo?
- Some like the fact that they have traded successfully and made money with the broker.
- Others appreciate the customer service of the broker.
- Still others liked the high transaction speeds and promptness that accompanies their Tradeo withdrawals.
- One user alleges that Tradeo’s employees helped him/her recover money from a scammer.
We have to point out that most positive user reviews about Tradeo are very short. They are generally low-effort posts to the tune of “very good broker”, “I like their customer support” etc. At least one positive review provider has been revealed by one of the review portals to be a Tradeo employee review-spamming.
What do people dislike about the broker? The complaints are numerous.
- Some would-be Tradeo clients say that the marketing staff of the broker pressured them to sign up aggressively. Many say that they were put off by this approach.
- One would-be trader says that Tradeo staff insulted him after he decided not to sign up following a trial period.
- Some people allege price manipulation.
- Others say that the expert traders of the broker methodically emptied their accounts, sticking them with the losses.
- Some have complained about having their withdrawal requests refused.
What is the official and current corporate background of the broker?
The company behind the Tradeo brand is a certain UR TRADE FIX Ltd, based at Office 102, Giannakis Kantonides Court, Spyrou Kyprianou Avenue 25, 3070, Limassol, Cyprus. The entity is a CIF, Cyprus Investment Firm, and it is registered in Cyprus, under company registration number HE336677. The authority that supervises and regulates the activity of the operation is CySEC, the Cyprus Securities and Exchange Commission. Tradeo’s CySEC license number is 282/15.
Although the official website of the broker does not contain any information in this regard, the broker may also be licensed by South Africa’s FSCA, under license number 46452.
A CySEC license usually means that a broker is MiFID compliant. This also means that it is free to do business legally in most of the European Economic Area, except for countries that have expressly forbidden it.
Tradeo does not accept clients from Israel, the US, Iran, and North Korea.
Why should you find Tradeo’s offer more attractive than those of its competitors? What are the confessed strengths of the operation?
- Tradeo offers what it calls “world-class” support 24/5.
- Traders can access more than 200 tradable assets through the broker, grouped into six asset classes.
- The broker offers a free demo account.
- Tradeo’s trading platforms are great. It features a downloadable MT4 option, and a Web Trader. The broker does not mention anything about mobile apps.
- Tradeo’s selection of tradable assets covers cryptocurrency-based CFDs.
- Personal account managers. We have to caution against using such a manager. If you are dealing with a market-making broker, you are handing your account over to someone working for the entity against whom you trade.
Platform and Tools
|Desktop Platform (Windows)|
|Desktop Platform (Mac)|
|Social Trading / Copy Trading|
|MetaTrader 4 (MT4)|
|MetaTrader 5 (MT5)|
|Charting - Drawing Tools(Total)|
|Charting - Indicators / Studies (Total)|
|Order Type - Trailing Stop|
Tradeo’s Web Trader is a fairly standard trading platform, offering decent charting and analysis features.
It supports a handful of drawing tools and technical indicators, as well as 12 time-frames, from one minute to a week. Opening a position through this platform is as easy as clicking the Buy/Sell button, setting the variables, such as trading volume, SL, and TP, and launching the trade.
In no way does the Web Trader compare with the downloadable MT4 platform of the broker. MT4 is a fully customizable trading environment and trading engine, depending on how you use it.
Tradeo’s version seems to support EAs (Expert Advisors). There are a couple of rudimentary EAs preinstalled, but traders are free to install more. The website of the broker does not mention anything about a VPS service, so we have to assume that there is no such option available.
MT4’s charting features are renowned and appreciated. The platform supports several different chart types, as well as scores of time frames, drawing tools, and technical indicators. Traders have the option to register their Tradeo MT4 accounts as sources of trading signals.
Through the MT4 platform, traders can also log into a standard MQL5 Web Terminal, although in some cases, Tradeo’s servers do not support the feature.
The asset classes Tradeo covers are:
Most of the trading happens via financial derivatives called CFDs. You will not get to own any gold, oil, or bitcoin trading with Tradeo.
The Forex selection of the broker covers some 50 currency pairs. The spreads on Forex are tight and there are no commissions. The trading conditions are perhaps the most favorable on this asset class.
Cryptocurrency CFDs carry less advantageous trading conditions and they do not fall under the protection of MiFID. Thus, this asset class is a high-risk one. Would-be traders should be aware that they cannot report any perceived abuse through these assets to the Cyprus Financial Ombudsman either.
The broker is tight-lipped about the trading conditions on its other CFDs (commodities and shares). It just says that it maintains a transparent pricing model.
Commissions and Fees
Outside of trading, the broker only charges fees on currency conversions and inactive accounts. Deposits and withdrawals do not incur any fees.
The inactive account fee the broker charges is EUR 20 or USD 22. The currency conversion commission is around 0.5 percent.
As far as the transparent pricing model is concerned, the broker does not mention anything about its spreads or commissions. Although trading is supposed to be commission-free on Forex, the Account Types section of the official site says that there is some commission charged on every account.
The Standard Account requires a minimum deposit of EUR 1,000 and it charges “standard commission”. The same goes for the Classic Account. The Platinum Account features a 10 percent discount on commissions. VIP Account holders get a 50% discount on their commissions.
Research and Education
|Daily Market Commentary|
|Trading Central (Recognia)|
|Social Sentiment - Currency Pairs|
|Client Webinars (Archived)|
|Videos - Beginner Trading Videos|
|Calendar Includes Forexcasts|
|Economic News Sentiment|
|Trade Ideas - Backtesting|
Tradeo’s Education section is not impressive. It consists of a blog, a market review section, and an economic calendar.
The blog features just two outdated entries and even these seem to have come off a squawk box-like service.
The market review section is more up-to-date and it contains some potentially useful technical analysis articles.
The economic calendar is perhaps the most useful trading tool the broker offers. It lists events in an easy-to-read format, providing useful bits of details once you click on entries.
Some Tradeo users hail the broker’s customer support as the best in the business. Others have called it abysmal.
Traders can use an email form on the contact page of the broker to request support. The website also supports a live chat feature. Replies take less than a minute though this feature, so it is great for real-time help.
The email address of the Tradeo customer support is firstname.lastname@example.org. The support phone number is +357-25262938.
|Charting - Draw Trend Lines|
|Charting - Can Turn Horizontally|
|Charting - Technical Studies/Indicators|
|Watchlist - Syncing|
|Trading - Forex|
|Trading - CFDs|
|Alerts - Basic Fields|
MT4 is theoretically available in Android and iOS configurations. Tradeo does not mention anything about such apps, however. We have searched Google Play for Tradeo and came across no trading app bearing this brand name.
Tradeo is a confusing Forex/CFD trading package. Overall, user feedback on the operation is not good. There are too many people claiming various wrongdoings on the part of the broker.
The Tradeo website is underwhelming as well. Several of its sections seem haphazardly tossed-together. Other spots seem to be fine. The MT4 platform works well, but Tradeo support tells us that their mobile app is not working currently.
The bottom line is that Tradeo may not be the safest destination for Forex and CFD trading.